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See the Guides and Troubleshooting page for more on this topic.

Errors occur in Genshin Impact when an action or operation does not complete or is executed incorrectly, if an illegal action or operation is attempted or if something in the game's status is incorrect or different from what is expected. Errors can be caused by a variety of different reasons, such as invalid actions, network issues, cheats/hacks, exploits, bugs, technical issues, and the like.

Contents

Types

There are three types of errors that can occur in Genshin Impact: overlay message errors, dialog errors, and critical errors. Overlay message errors are delivered to the player in the form of white text that appears on the top half of the screen that disappears after a short period of time, causing no impact on gameplay; while dialog errors open up a dialog box in the middle of the screen that requires the user to click a button to perform an action that is required to solve the error or to close the dialog box to continue. Critical errors will quit the game with the error message.

Overlay Message Errors

Wish schedule inconsistent

The Wish schedule inconsistent error occurs when the player attempts to Wish on a limited-time banner that has already ended. Banners do not automatically disappear from a player's screen after their duration ends if the player is currently on the respective banner's screen; they will disappear after the player closes out of the Wish screen and opens it again.

Waypoint unlocked

The Waypoint unlocked error occurs when the player attempts to reunlock a Teleport Waypoint that has already been unlocked. Normally this is impossible, however due to things like network latency or network errors, the player may be able to attempt to reunlock a Teleport Waypoint that has already been unlocked. This is different from the Teleport Waypoint unlocked message; when a waypoint is unlocked for the first time, it will show a Teleport Waypoint unlocked message, while when the player attempts to reunlock an already unlocked Teleport Waypoint, Waypoint unlocked will show.

Cannot discard item

The Cannot discard item error occurs when the player attempts to discard an item that is not discardable, such as Stones of Remembrance, Slime-Swallowed Calla Lilies, Everlasting Incenses, which are Quest Items.

Invalid item amount to use

The Invalid item amount to use error occurs when the player attempts to use an illegal or uninterpretable amount of an item, use a larger amount of an item than what the player owns, a negative amount of items, etc.

Recipe does not exist

The Recipe does not exist error occurs when the player attempts to cook a Cooking recipe that does not exist.

Max proficiency not reached. Cannot auto-cook.

The Max proficiency not reached. Cannot auto-cook. error occurs when the player attempts to execute an auto-cook operation on a recipe for which they have not reached maximum proficiency required to unlock auto-cook on.

This Mechanicus cannot be rotated

The This Mechanicus cannot be rotated error occurs when the player attempts to rotate a Mechanicus that is not a Veneficus Mechanicus: Dust Devil. Normally, only Veneficus Mechanicus: Dust Devil can be rotated, however if a rotate operation is erroneously sent to another Mechanicus, this error will occur.

Entity has timed out and disappeared

The Entity has timed out and disappeared error occurs when the player attempts to interact with something that can no longer be interacted with, most of the time due to already having interacted with it, such as fireflies, chests, Crystalflies, and butterflies.

Character-switching in cooldown

The Character-switching in cooldown error occurs when the player attempts to switch character while the 1 second cooldown between switching characters is in effect.

Cannot switch character while aiming

The Cannot switch character while aiming error occurs when the player attempts to switch character while aiming.

Cannot switch character while climbing

The Cannot switch character while climbing error occurs when the player attempts to switch character while climbing.

Cannot switch character while gliding

The Cannot switch character while gliding error occurs when the player attempts to switch character while gliding or while performing a Plunging Attack.

Cannot switch character while jumping

The Cannot switch character while jumping error occurs when the player attempts to switch character while jumping or during the frames of Keqing's Elemental Skill, Stellar Restoration, when it is used twice in a row (the first time to hurl the Lightning Stiletto and the second time to blink to its location and unleash a slashing attack) where she is unleashing a slashing attack. The game counts falling as a result of jumping as jumping (e.g. attempting to switch character while falling after dashing then jumping off a cliff).

Cannot switch character while swimming

The Cannot switch character while swimming error occurs when the player attempts to switch character while swimming.

Cannot switch character now

The Cannot switch character now error occurs when the player attempts to switch character while falling normally (see Cannot switch character while jumping and Cannot switch to target character sections), while landing after falling (normally this is indistinguishable from simply falling, however due to the complications from falling because of an Elemental Skill, they are different; see Cannot switch character while jumping and Cannot switch to target character sections) or after performing a Plunging Attack, while their active character is in the final frames of the climbing animation (the ones where their active character hoists themselves up onto something), while the player is in a Spiral Abyss chamber before actually starting the battle or while there is an animation playing for an Elemental Skill. This is especially noticeable when the player attempts to switch character while holding an Elemental Skill that can be held, such as both of the Traveler's Elemental Skills, Palm Vortex and Starfell Sword.

Cannot switch to target character

The Cannot switch to target character error occurs when the player attempts to switch character while falling due to an Elemental Skill (for example, if the player uses Albedo's Elemental Skill, Abiogenesis: Solar Isotoma, to create a Solar Isotoma and then stands at the locus of the Solar Isotoma, a crystallized platform will form, lifting the player up. If the player then reuses Abiogenesis: Solar Isotoma to create a Solar Isotoma at a different location, the player will fall, and attempting to switch character while doing so will cause this error to occur. Similarly, using Keqing's Elemental Skill, Stellar Restoration to blink upwards and then attempting to switch character while falling, and therefore after performing the slashing attack; see Cannot switch character while jumping section, will cause this error to occur), when the player's active character is clipped inside something, such as a wall, or when switching would cause the player to clip inside something (for example, if the roof of a building is just high enough that a short character, such as Diona, can fit under it, but a tall one, such as Diluc, cannot, attempting to switch character from Diona to Diluc would cause this error to occur. This last scenario will also cause this error to occur if done in the Party Setup menu.)

Character is too full and cannot manage another bite...

The Character is too full and cannot manage another bite... error occurs when the player attempts to feed a character a Recovery Dish (food that restores HP) while that character is in the Full State (due to having consumed too many Recovery Dishes and thus having maxed out their Fullness Gauge).

Domain not yet available

The Domain not yet available error occurs when the player selects the domain source of Talent Level-Up Materials or Weapon Ascension Materials from the Inventory or Character menus that is not available on the current day.

Cannot configure party in current state

The Cannot configure party in the current state error occurs when the player attempts to enter the Party Setup menu via the Paimon Menu while climbing, gliding, jumping, swimming, falling, performing a Plunging Attack, in combat or while they are clipped inside something, such as a wall.

Object can only be used on a fallen character

The Object can only be used on a fallen character error occurs when the player attempts to use a Revival type Recovery Dish via the Inventory on a non-fallen character.

No characters in party are down

The No characters in party are down error occurs when the player attempts to use a Revival type Recovery Dish via the NRE (Menu 30) while there are no fallen characters in the player's party. This can only happen when there is no HP recovery type Recovery Dish in the NRE (Menu 30)'s slot for that type of food.

Cannot use revival items on deployed characters

The Cannot use revival items on deployed characters error occurs when the player attempts to use a Revival type Recovery Dish via the NRE (Menu 30) while the player's active character is in the few frames of the animation after their HP reaches 0 where they appear to fall towards the ground before seemingly transforming into blue dust and then switching to another character.

Maximum HP or Fullness reached

The Maximum HP or Fullness reached error occurs when the player attempts to use a HP recovery type Recovery Dish via the NRE (Menu 30) while all of the player's characters in their party's HP is at the maximum or while all of them are in the Full State.

Light a fire first. (Pyro skills can be used to light fires)

The Light a fire first. (Pyro skills can be used to light fires) error occurs when the player attempts to interact with (in order to cook) a campfire or a stove that has been extinguished.

The Mechanicus is currently being rotated. Please try again later.

The The Mechanicus is currently being rotated. Please try again later. error occurs when the player attempts to rotate a Veneficus Mechanicus: Dust Devil that is being rotated.

Maximum amount of Veneficus Sigils has been reached

The Maximum amount of Veneficus Sigils has been reached error occurs when the player gains more Veneficus Sigils than the amount they are allowed to have. This maximum amount depends on the stage of Theater Mechanicus that the player has reached: at stage 1, the maximum amount is 900, at stage 2, that amount is increased to 1050, at stage 3, it is 1200, at stage 4, 1350, at stage 5, 1500 and at stage 6, it is 2000.

Not yet constructed, unable to reconstruct

The Not yet constructed, unable to reconstruct error occurs when the player attempts to reconstruct a Mechanicus in Theater Mechanicus while the Mechanicus that the player is attempting to reconstruct in question does not exist, due to a bug or if the Mechanicus was somehow destroyed between the moment when it was selected and the moment the player attempted to reconstruct it (for example, if the player constructs a Mine, selects it, waits for it to self-destruct after coming into contact with an opponent and then attempts to reconstruct it, this error will occur).

Insufficient Veneficus Points

The Insufficient Veneficus Points error occurs when the player attempts to construct a Mechanicus in Theater Mechanicus while not having enough Veneficus Points to do so.

This character cannot be dispatched on expeditions

The This character cannot be dispatched on expeditions error occurs when the player attempts to dispatch the Traveler on an Expedition.

Item in cooldown

The Item in cooldown error occurs when the player attempts to use an item that has a cooldown period while that cooldown period is in effect, such items include Parametric Transformers, Revival type Recovery Dishes, Adepti Seeker's Stoves, etc.

Cannot use during combat

The Cannot use during combat error occurs when the player attempts to use an item that cannot be used during combat while in combat, such as Parametric Transformers, Wind Catchers and Adepti Seeker's Stoves.

This action cannot be performed during combat

The This action cannot be performed during combat error occurs when the player attempts to perform an action that cannot be performed during combat (that is not using an item, since that would cause another error to occur; see Cannot use during combat) while in combat, such as attempting to interact with an NPC.

This player's Serenitea Pot has not yet been unlocked

The This player's Serenitea Pot has not yet been unlocked error occurs when the player requests to visit a friend's Serenitea Pot prior to the friend obtaining the gadget.

The Serenitea Pot's host is currently offline

The The Serenitea Pot's host is currently offline error occurs when the player requests to visit a friend's Serenitea Pot while they are offline.

You have reached your furnishing placement limit. Please remove some furnishing first.

The You have reached your furnishing placement limit. Please remove some furnishing first error occurs when the player places a furnishing in Serenitea Pot but has reached the placement limit.

You cannot use gadgets in this special area

The You cannot use gadgets in this special area error occurs when the player tries to place gadgets while in the Serenitea Pot, such as Parametric Transformer and Windblume Festival Commemorative Balloon.

Item does not exist: Inventory too fast.

The Item does not exist: Inventory too fast. error occurs when pressing the "Use" button in the Inventory for Precious Items too quickly.

Index error encountered during construction: Claim too Fast

The Index error encountered during construction: Claim too Fast error occurs when pressing the "Claim" button in the Furnishing creation screen too quickly.

Unable to enter placement interface in the current state

The Unable to enter placement interface in the current state error can occur when trying to enter the placement menu in the Serenitea Pot while using Mona's alternate sprint Illusory Torrent.

This item can only be used on a specific vehicle

The This item can only be used on a specific vehicle error can occur when trying to use the Waverider Repair Toolbox when not driving the Waverider.

There is no water to launch your Waverider nearby...

The There is no water to launch your Waverider nearby... error can occur when trying to use a Waverider Waypoint when there is no water nearby. The Waverider Waypoint will glow red, even if it was activated before.

{Character Name}'s Companionship EXP has reached maximum

The {Character Name}'s Companionship EXP has reached maximum error is a message that is displayed after claiming Realm Bounty for Companionship EXP in Housing and a character reaches Friendship Level 10.

Priority quest. Must complete before teleporting!

The Priority quest. Must complete before teleporting! error occurs the player tries to teleport while a priority quest is underway.

The following quest needs to be completed before entering another player's world: {Quest Name}

The The following quest needs to be completed before entering another player's world: {Quest Name} error occurs when the player tries to access Co-Op Mode during certain quests.

Unable to view artifacts at this time

The Unable to view artifacts at this time error occurs when trying to view the artifacts of a trial character during a domain or quest.

Teleport currently disabled

The Teleport currently disabled error occurs when trying to teleport to any location while the automatically opened map from activating a new Statue of the Seven is being displayed.

Dialog Errors

Your game client is not up-to-date. Log in again and update the client before joining Co-Op Mode.

The Your game client is not up-to-date. Log in again and update the client before joining Co-Op Mode. error occurs when the player attempts to join Co-Op Mode while there is an update available for the game which must be downloaded by logging back into the game before they can enter Co-Op Mode.

No space left in Inventory. Please free up some space and try again.

Picking up Weapons and Artifacts off the ground when maximum Inventory capacity has been reached.

Cannot purchase now

The Cannot purchase now error occurs when the player attempts to purchase an item that is already sold out.

Critical Errors

These errors will automatically quit the game or prevent you from logging in.

Network Error

The game is unable to connect to the miHoYo servers. This may be the result of maintenance or a bad Internet connection. Check your internet connection with other websites, then run the network troubleshooter for the platform you are using.

Warning

This message will show up if the game detected foul play (like cheating). The warning will give you information on your infraction. If you are banned, you will be unable to log in.

External Plug-ins

  • If you are on a jailbroken or rooted device, you should remove your jailbreak or root to continue playing.
  • If you are using a console, ensure that the console does not have any modchips or custom code installed on it.
  • If you are using a PC, uninstall any programs used almost exclusively for cheating in-game (like AutoHotKey).

Payment

  • Check your balance upon logging in. If you have a negative balance of Primogems or Genesis Crystals, then you owe money to miHoYo.
  • Verify that the charge was successful by contacting your bank. If the charge was not approved, then try making your purchase again.
  • Maintain up-to-date payment information on miHoYo's website or with Apple/Google/Sony, depending on registration platform. If your payment information is inaccurate, then you will be unable to be charged for any content in-game

Community Guidelines

  • Review miHoYo's community guidelines on HoYoLAB. This governs your use of not just the forums but also in-game chat. Moderators will take action against accounts that violate these rules.
  • If your account was banned for having an inappropriate username, you are permitted to create another account with one that is appropriate.

Change History

Released in Version 1.0
Version 1.5
  • Added sound effect when Dialog Errors open.

Version 1.0

  • Errors were released.

Version 0.0.1

  • Errors were implemented.

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